J4 Transit & Logistics, LLC collects personal information to process your shipments and improve our service. We don't share it, sell it, or use it for anything beyond what you authorized. Here's how we keep it safe.
1. Introduction J4 Transit & Logistics, LLC (“J4 Transit,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, safeguard, and disclose personal information when you interact with our website, services, and communications, including SMS messaging. By using our services or submitting information to us, you agree to the practices described in this Privacy Policy. 2. Information We Collect We may collect the following categories of information: A. Information You Provide Directly Full name Phone number Email address Business name (if applicable) Physical address Employment application details (if applicable) Service-related information B. Automatically Collected Information IP address Device type Browser type Website usage data Cookies and tracking information 3. How We Use Your Information We use collected information to: Provide transportation and logistics services Communicate with customers, contractors, drivers, and partners Send operational updates and service notifications Respond to inquiries Process applications Maintain regulatory compliance Improve our business operations We do not sell personal information to third parties. 4. SMS Messaging and Mobile Information J4 Transit may use SMS messaging to communicate regarding: Service updates Route coordination Business notifications Appointment confirmations Employment or contractor communications SMS Consent By providing your phone number and opting in, you consent to receive SMS messages from J4 Transit & Logistics. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP. Required Mobile Data Protection Statement No mobile opt-in or text message consent will be shared with third parties or affiliates. Mobile information collected for SMS communication purposes will not be sold, rented, or shared with third parties for marketing or promotional purposes. 5. Information Sharing We may share personal information only in limited circumstances: With trusted service providers who assist in operating our business (e.g., hosting providers, CRM systems, communication platforms) When required by law, subpoena, or legal process To protect our legal rights or prevent fraud We do not sell personal information. As stated above, mobile opt-in data is never shared with third parties or affiliates. 6. Data Security We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we take appropriate measures to secure your data, no system is completely secure. 7. Data Retention We retain personal information only as long as necessary to: Fulfill the purposes outlined in this policy Comply with legal obligations Resolve disputes Enforce agreements 8. Your Rights Depending on applicable law, you may have the right to: Request access to your personal data Request correction of inaccurate information Request deletion of your data Withdraw SMS consent at any time 9. Cookies and Tracking Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You may adjust your browser settings to refuse cookies. 10. Changes to This Policy We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.